One of the primary features of an Arkatiss process management system is its modular architecture
A modular design means that the system is made up of a set of components, each with its own unique functionality. Modules can be added or removed from the system to suit the specific needs of the business. This modular approach allows businesses to customize the system to their requirements and ensures that the system is scalable and adaptable to changing business needs
Workflow Mapping and Definition
Another key feature of a process management system is its ability to map and define workflows. This means that the system can automate a sequence of tasks that make up a workflow from start to finish
This feature ensures that tasks are performed consistently and there are no gaps in the process. Mapping workflows also makes it easy to identify bottlenecks in the process and streamline them for better efficiency.
Customized and Automated Notifications
A process management system also allows businesses to send customized and automated notifications to stakeholders. Notifications can be sent to employees, customers, or vendors, depending on the specific workflow. These notifications can be triggered automatically, ensuring that stakeholders receive timely updates and are informed of the progress of the workflow. This feature not only saves time but also reduces the risk of miscommunication.
A process management system can integrate with other solutions, including.
- Enterprise resource planning (ERP) systems
- Customer relationship management (CRM) systems
- Supply chain management (SCM) systems
This integration enables businesses to automate their workflows across multiple systems, providing a seamless workflow experience for employees and customers alike. Integration with other solutions also allows businesses to gain insights into their workflows and identify areas for improvement.
Process management systems allow businesses to create forms to gather structured workflow data. These forms can be customized to the specific needs of the business and the data collected can be used to track performance and identify opportunities for improvement.
Forms can also be used to gather feedback from stakeholders, ensuring that the business is meeting their needs.
A process management system also has document management capabilities. This means that the system can store and manage documents related to the workflow. Documents can be attached to specific tasks, ensuring that they are available to stakeholders when needed. Document management capabilities also ensure that documents are secure and that access to them is controlled.
Process management systems provide advanced reporting features that give businesses insights into their performance.
Reports can be customized to provide data on specific workflows or processes and this data can be used to identify areas for improvement. Reports can also be used to monitor compliance with regulations and standards, ensuring that the business is meeting its obligations.
Process management systems allow businesses to grant access permissions to external stakeholders.
This means businesses can give external stakeholders access to specific workflows or processes, ensuring they have the information they need to perform their tasks.
Access permissions also ensure that sensitive information is protected and that only authorized personnel can access it.